Service
A fixed-scope audit of a slow, patched-up or expensive ERP — speed, customisations, backups, security and hosting cost — with a prioritised fix list.
ERPs rarely fail in one go. They slow down a report at a time, collect customisations nobody remembers, and run on a server sized for the business you were three years ago. The health check finds what is costing you time and money, and tells you what to fix first — whether we do the fixing or not.
The problem
Reports that take minutes, scripts that break on upgrade, backups nobody has restored and a cloud bill that only goes up. Each one is small; together they are why teams drift back to Excel.
What's included
Slow reports, heavy queries, background jobs and database indexes — measured, then ranked by how much time they cost users.
Custom scripts, fields and apps checked for what is unused, duplicated or blocking an upgrade.
A real restore test, user roles and permissions, patch level, SSL and open ports.
Server sizing against actual load, and on AWS, instance type, storage and reserved-capacity options for the ERP workload.
Duplicate parties and items, broken masters and stuck documents that distort reports.
What stands between your current version and a supported one, and how much work that is.
Deliverables
Our process
Requirement Gathering & Business Analysis
We map your workflows, pain points and the success metrics we will be measured against — on site, with the people who do the work.
Solution Design & Project Planning
We blueprint the ERP or CRM architecture, the integration map and a dated delivery roadmap with named owners.
Development & Customization
We build and tailor modules to match your exact processes, in reviewable increments rather than one long silence.
Quality Assurance & UAT
Rigorous internal testing, then user acceptance testing run by your own team on your own data, with formal sign-off before go-live.
Go-Live, Training & Knowledge Transfer
A rehearsed cutover, hands-on team training in the language your staff work in, and documentation your new joiners can use.
Post Go-Live Support & Optimization
Hypercare through your first reporting cycle, then ongoing support, monitoring and continuous improvement under AMC.
Modules
Sectors
Shop-floor-first ERP for discrete and process manufacturers — BOM, work orders, job work, QC and costing.
Learn moreDistribution ERP with credit control, dealer management and landed-cost accuracy.
Learn moreERP built inside a diamond and jewellery group — carat-level traceability, job work, making charges and hallmarking.
Learn moreQuestions
Tell us how you run today. We'll tell you honestly whether that needs a new system, a change to what you have, or neither.