Running a diamond manufacturing group on one system

A group that had grown from ten people in 1987 to thousands across manufacturing, jewellery and retail was running core processes across disconnected systems and spreadsheets.

Rough-to-polished weight loss, job work issued to outside parties, and multi-unit conversions between carat, gram and piece could not be tracked reliably outside the floor registers.

Leadership could not see production, stock and financial position on the same day the transactions happened.

A single ERP platform covering accounting, inventory, purchase, sales, production and QC across the group's companies.

Carat-level traceability with weight-in and weight-out capture at every process stage, and yield and wastage measured per process.

Job-work tracking per lot and per party, with wastage allowance against actual and ageing on outstanding goods.

A mobile application putting routine operational actions on the floor rather than on paper forms reaching data entry hours later.

A reporting layer giving leadership live production, stock and financial dashboards.

One operational source of truth across the group's diamond, jewellery and retail businesses.

Every module now offered to external clients has been proven at group scale, on real transaction volumes, before it is sold.

The platform continues to run daily operations for a workforce that has grown past 4,800 people.